Contents
Messages
Open a message
Send a message
Save draft messages
Add contacts to a message
Set the importance level
Change sent messages
Manage messages
File messages
View filed messages
Delete multiple messages at one time
Mark a message as opened or unopened
Save a copy of messages sent from the handheld
About auto signatures
Add an auto signature
About out of office reply
Set an out of office reply
About filters
Create a filter
Use filters
Create a filter quickly
About folder redirection
Set folder redirection
Search
About search
Search the messages list
Use saved searches
Search for a specific contact
Search for a subject
Search the handheld
Attachments
About attachments
Use address book attachments
Open a file attachment
Open an image attachment
Navigate attachments
Synchronizing data
About message reconciliation
Set wireless message reconciliation
Reconcile deleted messages
About PIM synchronization
Set wireless PIM synchronization
Backing up and restoring handheld data
About backing up handheld data
About restoring handheld data
Typing
Use AutoText
Create an AutoText entry
Change AutoText entries
Cut or copy text
Paste text
Typing tips
Enable tones when pressing keys
Set the cursor speed
Typing - frequently asked questions
What is the Insert Macro menu item?
Why can’t I use shortcuts on the Home screen?
Phone
Find your phone number
Make a call
Use speed dial
Check your voice mail
Answer a call
Mute a call
Adjust the phone volume
Phone features
Dial using letters
Assign a speed dial letter
Assign a speed dial number to a contact in your address book
Change speed dial assignments
Log calls
Use call logs
About smart dialing
Set default country and area codes
Set voice mail options
About default call volume
Set the default call volume
Reset call timers
Browser
About the browser
Go to a web page
Use the browser
View images
Copy a link, image, or web page address
Send a link or image in a message
Save an image
Manage saved images
Save web page requests
Create a bookmark
Change bookmarks
Organize bookmarks into folders
Clear the browser caches
About TLS
About WTLS
Downloading
Download an application
Manage applications
Download a ring tone
About browser push
Enable browser push
Downloading - frequently asked questions
Why can’t I load a new program onto my handheld?
Why did a new program appear on my handheld?
Can I listen to a ring tone before I download it?
Contacts
Add a contact
Manage contacts
Create a mailing list
Manage mailing lists
About categories
Create a category
Apply categories to contacts
View contacts by category
Delete categories
Add a pause or wait
About remote address book search
Add contacts from your company address book
Manage remote address book search results
Calendar
About the calendar
Change the calendar view
Use the calendar
Schedule an appointment
Schedule an appointment quickly
Change the default reminder time
Schedule a meeting
Manage appointments and meetings
Respond to meeting invitations
Change meeting participants
Tasks
Create a task
Use tasks
Change task status
About categories
Create a category
Apply categories to tasks
View tasks by category
Delete categories
Tasks - frequently asked questions
Memos
Write a memo
Use memos
About categories
Create a category
Apply categories to memos
View memos by category
Delete categories
Memos - frequently asked questions
Alarm
Set the alarm
Set the alarm volume
Silence the alarm
Turn off the alarm
Alarm - frequently asked questions
Why didn’t my alarm notify me on a Saturday or Sunday?
Can I set a snooze feature for my alarm?
Calculator
Use the calculator memory
Copy and paste a calculation
Convert measurements
Date and time
Set the date and time
Profiles
Set profiles
Create a notification profile
Use notification profiles
Manage downloaded ring tones
Silence your handheld
What is the escalating volume level?
Screen display
Use the handheld in the dark
Set the Home screen background image
Set the font
Apply a theme to your handheld
Delete themes
Power and battery
About power off and reminders
Turn the handheld on and off automatically
Check the battery level
Extend battery life
Reset the handheld
Network coverage - freqently asked questions
Turn the wireless radio on and off
Network configuration
About VPN
Enable VPN
Log in to a VPN
About WLAN
Set WLAN configurations
Connect to a WLAN automatically
Connect to a preferred WLAN
About VoIP
Enable VoIP
Security
About the handheld password
Set a handheld password
Change the handheld password
Disable the handheld password
Lock the handheld
About keyboard lock
Lock the keyboard
About content protection and compression
Protect your handheld content
Reduce handheld content size
About encryption keys
Regenerate encryption keys
About the password keeper
Store a password
Create a random password
Use the password keeper
Copy a password
About security self tests
Verify security software
About firewall settings
Prevent third-party applications from transmitting data
Clear the handheld
Set owner information
BrickBreaker
Play BrickBreaker
How do I set the speed of the paddle?
How do I set the paddle to accelerate as I roll the trackwheel?
Service books
About service books
Receive new service books
Accept a new service book
Manage service books
Restore a deleted service book
Frequently asked questions
Why are some of the features described not available on my handheld?
What software version do I have on my handheld?
Messages - frequently asked questions
Why can’t I send messages?
Why can’t I receive messages?
Why is the menu option to send a message not available?
Can I stop a message from being sent?
Why are some messages already on my handheld?
How do I create and use links in messages?
Why is “More available” appearing at the end of my message?
Can I file messages?
Why can’t I see a new message in the messages list even though I received notification?
Why is there a different icon beside some items in the messages list?
How do I show more of a subject line for my messages?
Can I remove the prompt that appears before I delete messages?
Why were some of my messages deleted from the handheld?
How do I change how long messages remain in the messages list?
How do I restrict the types of messages that are sent to my handheld?
How do I create a generic filter?
Why are some messages sent to my handheld even though I have created a filter?
Why can’t I specify some folders from which messages are redirected?
How do I make changes to the folders on my handheld?
How do I stop messages from being sent to my handheld?
Attachments - frequently asked questions
Can I view file attachments on my handheld?
Why are some file attachment features not available on my handheld?
How do I view password-protected file attachments?
How do I view information about attached files?
Can I set the amount of memory that my handheld uses for file attachments?
How do I change how file attachments are displayed?
How do I view cell contents in spreadsheet attachments?
Why is “More available” appearing at the end of my file attachment?
How do I search for text within a file attachment?
What does skipped content mean?
Can I see tracked changes in document attachments?
Synchronization - frequently asked questions
Can I reconcile messages over the wireless network?
Can I synchronize PIM items over the wireless network?
How do I handle conflicts between my handheld and mailbox?
Why are some of my messages not reconciling over the wireless network?
Can I reconcile with my personal folders?
Can I remotely empty the deleted messages folder on my computer?
Phone - frequently asked questions
Why can I not make calls?
Why am I no longer receiving calls?
How do I make calls from the Home screen?
Can I use the phone when the handheld or keyboard is locked?
Can I set the Phone to display frequently called numbers?
How do I stop my handheld from answering or ending calls automatically?
Browser - frequently asked questions
Why is there no browser available on my handheld?
Can I use the BlackBerry Browser?
How do I change the browser home page?
How do I change the type of content that the browser accepts?
How do I select images and text on a web page?
Can I override the character set encoding of web pages?
What is the Available Offline check box that appears when I’m adding a bookmark?
Can I view web pages that contain JavaScript or animated graphics?
Why did the web page form not submit?
How do I use the browser queue?
How do I control when scripts are run on my handheld?
On my browser home page, when I hold the Escape button, the application closes. Can I change this?
What options can I set for WAP Browser security?
What options can I set for BlackBerry Browser security?
Contacts - frequently asked questions
How do I add multiple contacts with the same name to my contact list?
Can I change how my contacts, tasks, or memos are displayed?
What are the User 1, User 2, User 3, and User 4 fields on the New Address screen?
Can I clear all the categories that apply to a contact, task, or memo?
Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos?
How do I know how many contacts, calendar entries, tasks, or memos I have saved?
Calendar - frequently asked questions
Are there any restrictions for using the calendar with Lotus Notes®?
How do I expand the number of hours that are shown in the calendar?
How do I change the day of the week that is shown first when viewing the calendar in Week view?
How do I scroll through the calendar in each view?
How do I change how long appointments remain in the handheld calendar?
Security - frequently asked questions
What does the Verifying Security Software dialog box mean when I restart my handheld?
How do I restore my handheld after clearing it?
How do I reduce the size of data stored on my handheld?
How do I prevent passwords from accidentally being copied to the clipboard?
How do I specify the criteria for randomly generated passwords?
Why do additional security features appear in the handheld options?
How do I prevent passwords from appearing on the screen in the password keeper?
Tips
Home screen
Searching
Options and fields
Navigating screens
Typing
Editing text
Messages
Attachments
Phone
Browser
Calendar
Calculator
Legal notice
Index