MULTIMEDIA PROJECTOR
MODEL  EIP-SXG20
 
✽ Projection lens is optional.
OWNER’S MANUAL
Features and Design
This  Multimedia  Projector  is  designed  with  most  advanced  technology  for  portability,  durability,  and  ease  of  use. This 
projector utilizes built-in multimedia features.
 ◆ DLP® projector with high resolution
 ◆ Multilanguage Menu Display
Operation  menu  is  available  in  12  languages; 
English,  German,  French,  Italian,  Spanish, 
Portuguese,  Dutch,  Swedish,  Russian,  Chinese, 
Korean, and Japanese (p.49).
 ◆ Motor-driven Lens Shift
Projection lens can be moved up, down, right and 
left  with  the  motor-driven  lens  shift  function. This 
function makes it easy to provide projected image 
where  you  want.  Zoom  and  focus  can  also  be 
adjusted with a motor-driven operation. (p.28)
* Zoom  and  focus  functions  may  not  operate 
depending on the optional lens.
 ◆ Shutter Function
The  projector  is  equipped  with  the  shutter  that 
provides  complete  blackness  for  a  while  the 
projected  image  is  not  needed  with  keeping  the 
projector  on. The  Shutter  management  function 
allows  you  to  set  the  timer.  It  prevents  leaving 
the projector on with the shutter closed for a long 
time. (p.60)
 ◆ Multi Versatile Platform
This  projector  applies  various  input/output 
terminals and 2 terminal slots for expansion to tune 
to  diversity  of  signals  from  computers  and  video 
equipment  (pp.19-21).  One  of  the  terminal  slots 
is  occupied  by  a  factory-installed  Network  board.  
For  optional  interface  boards,  contact  sales  dealer 
where you purchased the projector.
 ◆ Network board
This  projector  is  equipped  with  a  Network  board 
to control and set up the projector via the network 
cables  with  the  web  browser  on  your  computer. 
The  projector  can  be  controlled  and  set  up 
remotely.
This  projector  is  compatible  with  SXGA+  signals, 
allowing  high  definition  projection.  It  is  also 
compatible  with  two  different  types  of  user-
changeable  color  wheels  allowing  high  brightness 
or  rich  color  reproduction. The  combination  of 
BrilliantColorTM  and  the  rich  color  reproduction 
color  wheels  (supplied)  offer  a  more  true  color 
reproduction. 
 ◆ Functionally Rich
This  projector  has  many  useful  functions  such 
as  lens  shifting,  ceiling  and  rear  projection, 
perpendicular omnidirectional projection, variety of 
lens options, etc.
 ◆ Simple Computer System Setting
The  projector  has  the  Multi-scan  system  to 
conform  to  almost  all  computer  output  signals 
quickly (p.35). Supported resolution up to WUXGA.
 ◆ Security Function
The Security function helps you to ensure security 
of the projector. With the Key lock function, you can 
lock  the  operation  on  the  side  control  or  remote 
control  (p.58).  PIN  code  lock  function  prevents 
unauthorized use of the projector (pp.58–59).
 ◆ Power Management
The  Power  management  function  reduces  power 
consumption and maintains lamp life (p.57).
 ◆ Active Maintenance Filter
The  projector  monitors  the  condition  of  the  filter 
and replaces a filter automatically when it detects 
the clogging.
 ◆ Helpful Maintenance Functions
Lamp and filter maintenance functions provide for 
better and proper maintenance of the projector.
 ◆ Picture-in-Picture
This projector is capable of projecting two images 
simultaneously  by  placing  a  separate  small  sub 
screen within or next to the main screen. (P.51)
✔Note:
•The On-Screen Menu and figures in this manual may differ slightly from the product.
•The contents of this manual are subject to change without notice.
2
Table of Contents
Air Circulation 
Installing the Projector in Proper Directions 
Moving the Projector 
Front 
Back 
Terminals and Connectors 
Side Control and Indicators 
Side Control 
Indicators 
Remote Control 
Remote Control Battery Installation 
Remote Control Receivers and Operating Range 
Wired Remote Control 
Remote Control Code 
Features and Design .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 2
Table of Contents  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 3
To The Owner   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 4
Safety Instructions  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 5
6
7
8
Compliance  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 9
Part Names and Functions .  .  .  .  .  .  .  .  .  . 10
10
10
11
12
12
13
14
15
15
15
16
Installation   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 17
17
17
17
18
19
20
21
22
23
Basic Operation   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 24
24
25
26
27
28
30
Input Selection  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 32
32
33
34
Lens Installation 
Positioning Projector 
Picture Level and Pitch Adjustment 
Lens Shift Adjustment 
Terminals of Projector 
Connecting to Computer 
Connecting to Video Equipment 
Attaching the Cable Cover 
Connecting the AC Power Cord 
Turning On the Projector 
Turning Off the Projector 
How to Operate the On-Screen Menu 
Menu Bar 
Operating with Projector Control 
Operating with Remote Control 
Input  
Computer Input Source Selection 
Video Input Source Selection 
Image Adjustment 
Setting 
Video System Selection 
Image Level Selection 
Screen Size Adjustment 
Computer System Selection 
Auto PC Adjustment 
Manual PC Adjustment 
Image Level Selection 
Screen Size Adjustment 
Computer Input   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 35
35
36
37
39
40
Video Input  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 42
42
43
44
Picture Image   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 46
46
Setting  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 49
49
Maintenance and Care  .  .  .  .  .  .  .  .  .  .  .  .  . 62
62
63
64
64
65
66
68
69
69
70
Appendix  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 71
71
74
77
80
82
83
84
85
86
87
88
90
Troubleshooting 
Menu Tree 
Indicators and Projector Condition 
Compatible Computer Specifications 
List of Picture in Picture 
Technical Specifications 
Optional Parts 
Configurations of Terminals 
PIN Code Number Memo 
Dimensions 
Serial Control Interface 
How to adjust multiple screens 
Filter Instructions 
Replacing the Filter Cartridge 
Resetting the Filter Counter 
Resetting the Scroll Counter 
Lamp Management 
Lamp Replacement 
Optional Color Wheel Installation 
Cleaning the Projection Lens 
Cleaning the Projector Cabinet 
Warning Indicators 
Trademarks
Each  name  of  corporations  or  products  in  this  book  is  either  a  registered  trademark  or  a  trademark  of  its  respective 
corporation.
DLP is a registered trademark of Texas Instruments. BrilliantColor and DynamicBlack are trademarks of Texas Instruments.
3
To The Owner
Before installing and operating the projector, read this 
manual thoroughly.
The projector provides many convenient features and 
functions. Operating the projector properly enables you to 
manage those features and maintains it in good condition for 
many years to come.
Improper operation may result in not only shortening the 
product life, but also malfunctions, fire hazard, or other 
accidents.
If your projector seems to operate improperly, read this 
manual again, check operations and cable connections and 
try the solutions in the “Troubleshooting” section in the 
back of this manual. If the problem still persists, contact the 
dealer where you purchased the projector or the service 
center.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO  REDUCE  THE  RISK  OF  ELECTRIC 
SHOCK,  DO  NOT  REMOVE  COVER  (OR 
BACK) .  NO  USER-SERVICEABLE  PARTS 
INSIDE  EXCEPT  LAMP  REPLACEMENT .  
REFER SERVICING TO QUALIFIED SERVICE 
PERSONNEL .
Safety Precaution
WARNING:   l THIS APPARATUS MUST BE EARTHED .
 
l TO REDUCE THE RISK OF FIRE OR ELECTRIC 
SHOCK, DO NOT EXPOSE THIS APPLIANCE TO 
RAIN OR MOISTURE .
–  This projector produces intense light from the projection lens. 
Do not stare directly into the lens, otherwise eye damage could 
result. Be especially careful that children do not stare directly 
into the beam.
Install the projector in a proper position. Otherwise it may 
result in a fire hazard.
– 
–  Allowing the proper amount of space on the top, sides, and 
rear of the projector cabinet is critical for proper air circulation 
and cooling of the unit. The diagrams shown here indicates the 
minimum space required. If the projector is to be built into a 
compartment or similarly enclosed, these minimum distances 
must be maintained.
 –  Do not cover the ventilation slots on the projector. Heat build-
up can reduce the service life of your projector, and can also be 
dangerous.
SIDE and TOP
REAR
1.5’ (50cm)
THIS  SYMBOL  INDICATES  THAT  DANGEROUS 
VOLTAGE  CONSTITUTING  A  RISK  OF  ELECTRIC 
SHOCK IS PRESENT WITHIN THIS UNIT.
3.3’ (1m)
1.5’ (50cm)
1.5’ (50cm)
– 
If the projector is unused for an extended time, unplug the 
projector from the power outlet.
THIS  SYMBOL  INDICATES  THAT  THERE  ARE 
IMPORTANT  OPERATING  AND  MAINTENANCE 
INSTRUCTIONS  IN THE  OWNER’S  MANUAL WITH 
THIS UNIT.
The symbol mark and recycling systems described below 
apply to EU countries and do not apply to countries in other 
areas of the world.
Your product is designed and manufactured with high qual-
ity materials and components which can be recycled and/or 
reused.
The symbol mark means that electrical and electronic 
equipment, batteries and accumulators, at their end-of-life, 
should be disposed of separately from your household 
waste.
Note: 
If a chemical symbol is printed beneath the symbol mark, 
this chemical symbol means that the battery or accumula-
tor contains a heavy metal at a certain concentration. This 
will be indicated as follows: Hg: mercury, Cd: cadmium, Pb: 
lead.
In the European Union there are separate 
collection systems for used electrical and 
electronic equipment, batteries and accumu-
lators.
Please, dispose of them correctly at your 
local community waste collection/recycling 
centre.
Please, help us to conserve the environment we live in! 
READ AND KEEP THIS OWNER'S MANUAL FOR LATER USE .
 
CAUTION ON HANGING FROM THE CEILING
 When  hanging  the  projector  from  the 
ceiling,  clean  the  air  intake  vents  and 
top  of  the  projector  periodically  with  a 
vacuum cleaner. If you leave the projector 
unclean for a long time, the cooling fans 
can  be  clogged  with  dust,  and  it  may 
cause a breakdown or a disaster.
DO  NOT  SET THE  PROJECTOR  IN  GREASy, WET,  OR 
SMOKy  CONDITIONS  SUCH  AS  IN  A  KITCHEN TO 
PREVENT A  BREAKDOWN  OR A  DISASTER .  IF THE 
PROJECTOR  COMES  IN  CONTACT  WITH  OIL  OR 
CHEMICALS, IT MAy BECOME DETERIORATED .
CAUTION
Not  for  use  in  a  computer  room  as  defined  in  the 
Standard for the Protection of Electronic Computer/Data 
Processing Equipment, ANSI/NFPA 75. 
Ne  peut  être  utilisé  dans  une  salle  d’ordinateurs  telle 
que  définie  dans  la  norme ANSI/NFPA  75  Standard  for 
Protection  of  Electronic  Computer/Data  Processing 
Equipment. 
4
Safety Instructions
All  the  safety  and  operating  instructions  should  be  read 
before the product is operated.
Read  all  of  the  instructions  given  here  and  retain  them  for 
later  use.    Unplug  this  projector  from AC  power  supply 
before cleaning.  Do not use liquid or aerosol cleaners. Use a 
damp cloth for cleaning.
Follow all warnings and instructions marked on the projector.
 
For  added  protection  to  the  projector  during  a  lightning 
storm,  or  when  it  is  left  unattended  and  unused  for  long 
periods  of  time,  unplug  it  from  the  wall  outlet. This  will 
prevent damage due to lightning and power line surges.
Do  not  expose  this  unit  to  rain  or  use  near  water...  for 
example, in a wet basement, near a swimming pool, etc...
Do  not  use  att achments  not  recommended  by  the 
manufacturer as they may cause hazards.
Do  not  place  this  projector  on  an  unstable  cart,  stand,  or 
table.  The projector may fall, causing serious injury to a child 
or adult, and serious damage to the projector. Use only with 
a  cart  or  stand  recommended  by  the  manufacturer,  or  sold 
with the projector. Wall or shelf mounting should follow the 
manufacturer's  instructions,  and  should  use  a  mounting  kit 
approved by the manufacturers.
An  appliance  and  cart  combination 
should  be  moved  with  care.  Quick 
stops,  excessive  force,  and  uneven 
surfaces  may  cause  the  appliance  and 
cart combination to overturn.
Slots and openings in the back and bottom of the cabinet are 
provided  for  ventilation,  to  ensure  reliable  operation  of  the 
equipment and to protect it from overheating.
The  openings  should  never  be  covered  with  cloth  or  other 
materials,  and  the  bottom  opening  should  not  be  blocked 
by placing the projector on a bed, sofa, rug, or other similar 
surface. This projector should never be placed near or over a 
radiator or heat register.
This  projector  should  not  be  placed  in  a  built-in  installation 
such as a book case unless proper ventilation is provided.
Never  push  objects  of  any  kind  into  this  projector  through 
cabinet  slots  as  they  may  touch  dangerous  voltage  points 
or short out parts that could result in a fire or electric shock.  
Never spill liquid of any kind on the projector.
Do  not  install  the  projector  near  the  ventilation  duct  of  air-
conditioning equipment.
This  projector  should  be  operated  only  from  the  type  of 
power source indicated on the marking label. If you are not 
sure of the type of power supplied, consult your authorized 
dealer or local power company.
Do  not  overload  wall  outlets  and  extension  cords  as  this 
can result in fire or electric shock. Do not allow anything to 
rest on the power cord. Do not locate this projector where 
the cord may be damaged by persons walking on it.
Do not attempt to service this projector yourself as opening 
or removing covers may expose you to dangerous voltage 
or  other  hazards.  Refer  all  servicing  to  qualified  service 
personnel.
Unplug this projector from wall outlet and refer servicing to 
qualified service personnel under the following conditions:
a.  When the power cord or plug is damaged or frayed.
b.  If liquid has been spilled into the projector.
c.  If the projector has been exposed to rain or water.
d.  If  the  projector  does  not  operate  normally  by  following 
the  operating  instructions. Adjust  only  those  controls 
that  are  covered  by  the  operating  instructions  as 
improper  adjustment  of  other  controls  may  result  in 
damage  and  will  often  require  extensive  work  by  a 
qualified  technician  to  restore  the  projector  to  normal 
operation.
e.  If  the  projector  has  been  dropped  or  the  cabinet  has 
been damaged.
f.   When  the  projector  exhibits  a  distinct  change  in 
performance-this indicates a need for service.
When replacement parts are required, be sure the service 
technician  has  used  replacement  parts  specified  by  the 
manufacturer  that  have  the  same  characteristics  as  the 
original  part.  Unauthorized  substitutions  may  result  in  fire, 
electric shock, or injury to persons.
Upon completion of any service or repairs to this projector, 
ask  the  service  technician  to  perform  routine  safety 
checks to determine that the projector is in safe operating 
condition.
NOTE FOR CUSTOMERS IN THE US
Hg LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY 
AND MUST BE RECYCLED OR DISPOSED OF ACCORDING 
TO LOCAL, STATE OR FEDERAL LAWS.
5
Safety Instructions
Air Circulation
Openings in the cabinet are provided for ventilation. To 
ensure reliable operation of the product and to protect 
it from overheating, these openings must not be 
blocked or covered. 
CAUTION
 
Hot air is exhausted from the exhaust vent. When 
using or installing the projector, the following 
precautions should be taken. 
– Do not put any flammable object or spray can near 
the projector, hot air is exhausted from the air vents.
– Keep the exhaust vent at least 3’ (1 m) away from 
any objects.
– Do not touch peripheral parts of the exhaust vent, 
especially screws and metallic parts. These areas will 
become hot while the projector is being used.
– Do not put anything on the cabinet. Objects put on 
the cabinet will not only get damaged but also may 
cause fire hazard by heat.
–  Do not cover vents with papers or other materials.
–  Make sure that there are no objects under the 
projector. An object under the projector may prevent 
the projector from taking cooling air through bottom 
vent.
Cooling fans are provided to cool down the projector. 
The fans’ running speed is changed according to the 
temperature inside the projector.
IMPORTANT!
Filter Maintenance!!
The projector uses a lamp which generates 
significant heat. The cooling fans and air vents are 
provided to dissipate the heat by drawing air into the 
housing and the filter is located in the intake vents to 
prevent dust from getting inside of the projector.
In order to care for the projector appropriately, 
regular cleaning is required. Remove any dirt or dust 
that has accumulated on the projector.
If the projector reaches a time set in the timer 
setting, a Filter replacement icon (Fig. 1) appears on 
the screen and WARNING FILTER indicator on the 
top panel lights up (see below), indicating that the 
filter replacement is necessary.
If the projector detects that the filter is clogged and 
no scroll is left in the filter cartridge, a Filter cartridge 
replacement icon (Fig. 2) appears on the screen and 
WARNING FILTER indicator on the top panel lights 
up (see below). Stop using the projector immediately 
and replace the filter cartridge.
Blocking the air vents and leaving the projector 
uncleaned for a long time may not only damage the 
projector and may require costly repairs but may also 
cause accidents or fire.
For maintenance of the filter, refer to “Filter counter” 
on page 61 and “Maintenance and Care” on pages 
62–64.
Damages to the projector caused by using an 
uncleaned filter or improper maintenance will 
void the warranty on the projector .
Top Panel
Fig .1   Filter replacement icon
AIR INTAKE VENT
WARNING FILTER
indicator
Fig .2    Filter cartridge replacement 
icon
EXHAUST VENT
It is recommended to install a filter cartridge, 
although the projector can be operated without a 
filter . 
Do not remove or install the filter cartridge while 
the projector is running .
6
Safety Instructions
Installing the Projector in Proper Directions
Use the projector properly in specified positions. Improper positioning may reduce the lamp life and result in 
severe accident or fire hazard.
This projector can project the picture in upward, downward, or inclined position in perpendicular direction to the 
horizontal plane.
✔Note:
•To inverse or reverse the image, set the ceiling function to “On.” (pp.41, 45)
•The projector cannot be operated at an altitude above 3,000 meters.
Positioning Precautions
Avoid positioning the projector as described below when installing.
20˚
20˚
Do not roll the projector more 
than 20 degrees from side to 
side. 
10˚
10˚
In upward projection, do 
not tilt the projector over 10 
degrees right and left.
Do not put the projector 
on either side to project an 
image.
In downward projection, do 
not tilt the projector over 10 
degrees right and left.
10˚
10˚
CAUTION ON CEILING MOUNTING
For ceiling mounting, you need the ceiling mount kit designed for this projector. When not mounted 
properly, the projector may fall, causing hazards or injury. For details, consult your dealer. The warranty 
on this projector does not cover any damage caused by use of any non-recommended ceiling mount kit 
or installation of the ceiling mount kit in an improper location.
7
Safety Instructions
Moving the Projector
Retract the adjustable feet to prevent damage 
to lens and cabinet. For safety, holding the 
projector on both sides by 2 or more people is 
recommended to move the projector because 
the projector is heavy. When moving the 
projector by one person from necessity, hold 
the handle carefully. Moving it improperly may 
result in damage of cabinet or person's injury.
   CAUTION IN CARRyING OR 
TRANSPORTING THE PROJECTOR
– Do not drop or bump the projector, otherwise 
damages or malfunctions may result.
– When carrying the projector, use a suitable carrying 
case.
– Do not transport the projector by courier or any 
other transport service in an unsuitable transport 
case. This may cause damage to the projector. For 
information about transporting the projector by 
courier or any other transport service, consult your 
dealer.
– Do not put the projector in a case before it is 
cooled enough.
– Do not transport the projector with a replacement 
lens installed.
How to move the projector by one person
When moving the projector by one person, grip 
handles and carry it with lens side up. Then, lay 
it down on the correct position.
8