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Face Recognition: A Literature Survey W. ZHAO Sarnoff Corporation R. CHELLAPPA University of Maryland P. J. PHILLIPS National Institute of Standards and Technology AND A. ROSENFELD University of Maryland As one of the most successful applications of image analysis and understanding, face recognition has recently received significant attention, especially during the past several years. At least two reasons account for this trend: the first is the wide range of commercial and law enforcement applications, and the second is the availability of feasible technologies after 30 years of research. Even though current machine recognition systems have reached a certain level of maturity, their success is limited by the conditions imposed by many real applications. For example, recognition of face images acquired in an outdoor environment with changes in illumination and/or pose remains a largely unsolved problem. In other words, current systems are still far away from the capability of the human perception system. This paper provides an up-to-date critical survey of still- and video-based face recognition research. There are two underlying motivations for us to write this survey paper: the first is to provide an up-to-date review of the existing literature, and the second is to offer some insights into the studies of machine recognition of faces. To provide a comprehensive survey, we not only categorize existing recognition techniques but also present detailed descriptions of representative methods within each category. In addition, relevant topics such as psychophysical studies, system evaluation, and issues of illumination and pose variation are covered. Categories and Subject Descriptors: I.5.4 [Pattern Recognition]: Applications General Terms: Algorithms Additional Key Words and Phrases: Face recognition, person identification An earlier version of this paper appeared as “Face Recognition: A Literature Survey,” Technical Report CAR- TR-948, Center for Automation Research, University of Maryland, College Park, MD, 2000. Authors’ addresses: W. Zhao, Vision Technologies Lab, Sarnoff Corporation, Princeton, NJ 08543-5300; email: wzhao@sarnoff.com; R. Chellappa and A. Rosenfeld, Center for Automation Research, University of Maryland, College Park, MD 20742-3275; email: {rama,ar}@cfar.umd.edu; P. J. Phillips, National Institute of Standards and Technology, Gaithersburg, MD 20899; email: jonathon@nist.gov. Permission to make digital/hard copy of part or all of this work for personal or classroom use is granted with- out fee provided that the copies are not made or distributed for profit or commercial advantage, the copyright notice, the title of the publication, and its date appear, and notice is given that copying is by permission of ACM, Inc. To copy otherwise, to republish, to post on servers, or to redistribute to lists requires prior specific permission and/or a fee. c2003 ACM 0360-0300/03/1200-0399 $5.00 ACM Computing Surveys, Vol. 35, No. 4, December 2003, pp. 399–458.
400 1. INTRODUCTION As one of the most successful applications of image analysis and understanding, face recognition has recently received signifi- cant attention, especially during the past few years. This is evidenced by the emer- gence of face recognition conferences such as the International Conference on Audio- and Video-Based Authentication (AVBPA) since 1997 and the International Con- ference on Automatic Face and Gesture Recognition (AFGR) since 1995, system- atic empirical evaluations of face recog- nition techniques (FRT), including the FERET [Phillips et al. 1998b, 2000; Rizvi et al. 1998], FRVT 2000 [Blackburn et al. 2001], FRVT 2002 [Phillips et al. 2003], and XM2VTS [Messer et al. 1999] pro- tocols, and many commercially available systems (Table II). There are at least two reasons for this trend; the first is the wide range of commercial and law enforcement applications and the second is the avail- ability of feasible technologies after 30 years of research. In addition, the prob- lem of machine recognition of human faces continues to attract researchers from dis- ciplines such as image processing, pattern recognition, neural networks, computer vision, computer graphics, and psychology. The strong need for user-friendly sys- tems that can secure our assets and pro- tect our privacy without losing our iden- tity in a sea of numbers is obvious. At present, one needs a PIN to get cash from an ATM, a password for a computer, a dozen others to access the internet, and so on. Although very reliable methods of biometric personal identification exist, for Zhao et al. example, fingerprint analysis and retinal or iris scans, these methods rely on the cooperation of the participants, whereas a personal identification system based on analysis of frontal or profile images of the face is often effective without the partici- pant’s cooperation or knowledge. Some of the advantages/disadvantages of different biometrics are described in Phillips et al. [1998]. Table I lists some of the applica- tions of face recognition. Commercial and law enforcement ap- plications of FRT range from static, controlled-format photographs to uncon- trolled video images, posing a wide range of technical challenges and requiring an equally wide range of techniques from im- age processing, analysis, understanding, and pattern recognition. One can broadly classify FRT systems into two groups de- pending on whether they make use of static images or of video. Within these groups, significant differences exist, de- pending on the specific application. The differences are in terms of image qual- ity, amount of background clutter (posing challenges to segmentation algorithms), variability of the images of a particular individual that must be recognized, avail- ability of a well-defined recognition or matching criterion, and the nature, type, and amount of input from a user. A list of some commercial systems is given in Table II. A general statement of the problem of machine recognition of faces can be for- mulated as follows: given still or video images of a scene, identify or verify one or more persons in the scene us- ing a stored database of faces. Available Areas Entertainment Smart cards Information security Law enforcement and surveillance Table I. Typical Applications of Face Recognition Specific applications Video game, virtual reality, training programs Human-robot-interaction, human-computer-interaction Drivers’ licenses, entitlement programs Immigration, national ID, passports, voter registration Welfare fraud TV Parental control, personal device logon, desktop logon Application security, database security, file encryption Intranet security, internet access, medical records Secure trading terminals Advanced video surveillance, CCTV control Portal control, postevent analysis Shoplifting, suspect tracking and investigation ACM Computing Surveys, Vol. 35, No. 4, December 2003.
Face Recognition: A Literature Survey 401 Table II. Available Commercial Face Recognition Systems (Some of these Web sites may have changed or been removed.) [The identification of any company, commercial product, or trade name does not imply endorsement or recommendation by the National Institute of Standards and Technology or any of the authors or their institutions.] Commercial products FaceIt from Visionics Viisage Technology FaceVACS from Plettac FaceKey Corp. Cognitec Systems Keyware Technologies Passfaces from ID-arts ImageWare Sofware Eyematic Interfaces Inc. BioID sensor fusion Visionsphere Technologies Biometric Systems, Inc. FaceSnap Recoder SpotIt for face composite Websites http://www.FaceIt.com http://www.viisage.com http://www.plettac-electronics.com http://www.facekey.com http://www.cognitec-systems.de http://www.keywareusa.com/ http://www.id-arts.com/ http://www.iwsinc.com/ http://www.eyematic.com/ http://www.bioid.com http://www.visionspheretech.com/menu.htm http://www.biometrica.com/ http://www.facesnap.de/htdocs/english/index2.html http://spotit.itc.it/SpotIt.html Face perception is an important part of the capability of human perception sys- tem and is a routine task for humans, while building a similar computer sys- tem is still an on-going research area. The earliest work on face recognition can be traced back at least to the 1950s in psy- chology [Bruner and Tagiuri 1954] and to the 1960s in the engineering literature [Bledsoe 1964]. Some of the earliest stud- ies include work on facial expression of emotions by Darwin [1972] (see also Ekman [1998]) and on facial profile-based biometrics by Galton [1888]). But re- search on automatic machine recogni- tion of faces really started in the 1970s [Kelly 1970] and after the seminal work of Kanade [1973]. Over the past 30 years extensive research has been con- ducted by psychophysicists, neuroscien- tists, and engineers on various aspects of face recognition by humans and ma- chines. Psychophysicists and neuroscien- tists have been concerned with issues such as whether face perception is a dedicated process (this issue is still be- ing debated in the psychology community [Biederman and Kalocsai 1998; Ellis 1986; Gauthier et al. 1999; Gauthier and Logo- thetis 2000]) and whether it is done holis- tically or by local feature analysis. Many of the hypotheses and theories put forward by researchers in these dis- ciplines have been based on rather small sets of images. Nevertheless, many of the Fig. 1. Configuration of a generic face recognition system. collateral information such as race, age, gender, facial expression, or speech may be used in narrowing the search (enhancing recognition). The solution to the problem involves segmentation of faces (face de- tection) from cluttered scenes, feature ex- traction from the face regions, recognition, or verification (Figure 1). In identification problems, the input to the system is an un- known face, and the system reports back the determined identity from a database of known individuals, whereas in verifica- tion problems, the system needs to confirm or reject the claimed identity of the input face. ACM Computing Surveys, Vol. 35, No. 4, December 2003.
402 Zhao et al. findings have important consequences for engineers who design algorithms and sys- tems for machine recognition of human faces. Section 2 will present a concise re- view of these findings. Barring a few exceptions that use range data [Gordon 1991], the face recognition problem has been formulated as recogniz- ing three-dimensional (3D) objects from two-dimensional (2D) images.1 Earlier ap- proaches treated it as a 2D pattern recog- nition problem. As a result, during the early and mid-1970s, typical pattern clas- sification techniques, which use measured attributes of features (e.g., the distances between important points) in faces or face profiles, were used [Bledsoe 1964; Kanade 1973; Kelly 1970]. During the 1980s, work on face recognition remained largely dor- mant. Since the early 1990s, research in- terest in FRT has grown significantly. One can attribute this to several reasons: an in- crease in interest in commercial opportu- nities; the availability of real-time hard- ware; and the increasing importance of surveillance-related applications. Over the past 15 years, research has focused on how to make face recognition systems fully automatic by tackling prob- lems such as localization of a face in a given image or video clip and extraction of features such as eyes, mouth, etc. Meanwhile, significant advances have been made in the design of classifiers for successful face recognition. Among appearance-based holistic approaches, eigenfaces [Kirby and Sirovich 1990; Turk and Pentland 1991] and Fisher- faces [Belhumeur et al. 1997; Etemad and Chellappa 1997; Zhao et al. 1998] have proved to be effective in experiments with large databases. Feature-based graph matching approaches [Wiskott et al. 1997] have also been quite suc- cessful. Compared to holistic approaches, feature-based methods are less sensi- tive to variations in illumination and viewpoint and to inaccuracy in face local- 1There have been recent advances on 3D face recogni- tion in situations where range data acquired through structured light can be matched reliably [Bronstein et al. 2003]. ization. However, the feature extraction techniques needed for this type of ap- proach are still not reliable or accurate enough [Cox et al. 1996]. For example, most eye localization techniques assume some geometric and textural models and do not work if the eye is closed. Section 3 will present a review of still-image-based face recognition. During the past 5 to 8 years, much re- search has been concentrated on video- based face recognition. The still image problem has several inherent advantages and disadvantages. For applications such as drivers’ licenses, due to the controlled nature of the image acquisition process, the segmentation problem is rather easy. However, if only a static picture of an air- port scene is available, automatic location and segmentation of a face could pose se- rious challenges to any segmentation al- gorithm. On the other hand, if a video sequence is available, segmentation of a moving person can be more easily accom- plished using motion as a cue. But the small size and low image quality of faces captured from video can significantly in- crease the difficulty in recognition. Video- based face recognition is reviewed in Section 4. As we propose new algorithms and build more systems, measuring the performance of new systems and of existing systems becomes very important. Systematic data collection and evaulation of face recogni- tion systems is reviewed in Section 5. Recognizing a 3D object from its 2D im- ages poses many challenges. The illumina- tion and pose problems are two prominent issues for appearance- or image-based ap- proaches. Many approaches have been proposed to handle these issues, with the majority of them exploring domain knowl- edge. Details of these approaches are dis- cussed in Section 6. In 1995, a review paper [Chellappa et al. 1995] gave a thorough survey of FRT at that time. (An earlier survey [Samal and Iyengar 1992] appeared in 1992.) At that time, video-based face recognition was still in a nascent stage. During the past 8 years, face recognition has received increased attention and has advanced ACM Computing Surveys, Vol. 35, No. 4, December 2003.
Face Recognition: A Literature Survey technically. Many commercial systems for still face recognition are now available. Recently, significant research efforts have been focused on video-based face model- ing/tracking, recognition, and system in- tegration. New datasets have been created and evaluations of recognition techniques using these databases have been carried out. It is not an overstatement to say that face recognition has become one of the most active applications of pattern recog- nition, image analysis and understanding. In this paper we provide a critical review of current developments in face recogni- tion. This paper is organized as follows: in Section 2 we briefly review issues that are relevant from a psychophysical point of view. Section 3 provides a detailed review of recent developments in face recognition techniques using still images. In Section 4 face recognition techniques based on video are reviewed. Data collection and perfor- mance evaluation of face recognition algo- rithms are addressed in Section 5 with de- scriptions of representative protocols. In Section 6 we discuss two important prob- lems in face recognition that can be math- ematically studied, lack of robustness to illumination and pose variations, and we review proposed methods of overcoming these limitations. Finally, a summary and conclusions are presented in Section 7. 2. PSYCHOPHYSICS/NEUROSCIENCE ISSUES RELEVANT TO FACE RECOGNITION Human recognition processes utilize a broad spectrum of stimuli, obtained from many, if not all, of the senses (visual, auditory, olfactory, tactile, etc.). In many situations, contextual knowledge is also applied, for example, surroundings play an important role in recognizing faces in relation to where they are supposed to be located. It is futile to even attempt to develop a system using existing technol- ogy, which will mimic the remarkable face recognition ability of humans. However, the human brain has its limitations in the total number of persons that it can accu- rately “remember.” A key advantage of a computer system is its capacity to handle ACM Computing Surveys, Vol. 35, No. 4, December 2003. 403 large numbers of face images. In most applications the images are available only in the form of single or multiple views of 2D intensity data, so that the inputs to computer face recognition algorithms are visual only. For this reason, the literature reviewed in this section is restricted to studies of human visual perception of faces. Many studies in psychology and neuro- science have direct relevance to engineers interested in designing algorithms or sys- tems for machine recognition of faces. For example, findings in psychology [Bruce 1988; Shepherd et al. 1981] about the rela- tive importance of different facial features have been noted in the engineering liter- ature [Etemad and Chellappa 1997]. On the other hand, machine systems provide tools for conducting studies in psychology and neuroscience [Hancock et al. 1998; Kalocsai et al. 1998]. For example, a pos- sible engineering explanation of the bot- tom lighting effects studied in Johnston et al. [1992] is as follows: when the actual lighting direction is opposite to the usually assumed direction, a shape-from-shading algorithm recovers incorrect structural in- formation and hence makes recognition of faces harder. A detailed review of relevant studies in psychophysics and neuroscience is beyond the scope of this paper. We only summa- rize findings that are potentially relevant to the design of face recognition systems. For details the reader is referred to the papers cited below. Issues that are of po- tential interest to designers are2: —Is face recognition a dedicated process? [Biederman and Kalocsai 1998; Ellis 1986; Gauthier et al. 1999; Gauthier and Logothetis 2000]: It is traditionally be- lieved that face recognition is a dedi- cated process different from other ob- ject recognition tasks. Evidence for the existence of a dedicated face process- ing system comes from several sources [Ellis 1986]. (a) Faces are more eas- ily remembered by humans than other 2Readers should be aware of the existence of diverse opinions on some of these issues. The opinions given here do not necessarily represent our views.
404 objects when presented in an upright orientation. (b) Prosopagnosia patients are unable to recognize previously fa- miliar faces, but usually have no other profound agnosia. They recognize peo- ple by their voices, hair color, dress, etc. It should be noted that prosopagnosia patients recognize whether a given ob- ject is a face or not, but then have dif- ficulty in identifying the face. Seven differences between face recognition and object recognition can be summa- rized [Biederman and Kalocsai 1998] based on empirical evidence: (1) con- figural effects (related to the choice of different types of machine recognition systems), (2) expertise, (3) differences verbalizable, (4) sensitivity to contrast polarity and illumination direction (re- lated to the illumination problem in ma- chine recognition systems), (5) metric variation, (6) Rotation in depth (related to the pose variation problem in ma- chine recognition systems), and (7) ro- tation in plane/inverted face. Contrary to the traditionally held belief, some re- cent findings in human neuropsychol- ogy and neuroimaging suggest that face recognition may not be unique. Accord- ing to [Gauthier and Logothetis 2000], recent neuroimaging studies in humans indicate that level of categorization and expertise interact to produce the speci- fication for faces in the middle fusiform gyrus.3 Hence it is possible that the en- coding scheme used for faces may also be employed for other classes with simi- lar properties. (On recognition of famil- iar vs. unfamiliar faces see Section 7.) —Is face perception the result of holistic or feature analysis? [Bruce 1988; Bruce et al. 1998]: Both holistic and feature information are crucial for the percep- tion and recognition of faces. Studies suggest the possibility of global descrip- tions serving as a front end for finer, feature-based perception. If dominant features are present, holistic descrip- 3The fusiform gyrus or occipitotemporal gyrus, lo- cated on the ventromedial surface of the temporal and occipital lobes, is thought to be critical for face recognition. Zhao et al. tions may not be used. For example, in face recall studies, humans quickly fo- cus on odd features such as big ears, a crooked nose, a staring eye, etc. One of the strongest pieces of evidence to sup- port the view that face recognition in- volves more configural/holistic process- ing than other object recognition has been the face inversion effect in which an inverted face is much harder to rec- ognize than a normal face (first demon- strated in [Yin 1969]). An excellent ex- ample is given in [Bartlett and Searcy 1993] using the “Thatcher illusion” [Thompson 1980]. In this illusion, the eyes and mouth of an expressing face are excised and inverted, and the re- sult looks grotesque in an upright face; however, when shown inverted, the face looks fairly normal in appearance, and the inversion of the internal features is not readily noticed. —Ranking of significance of facial features [Bruce 1988; Shepherd et al. 1981]: Hair, face outline, eyes, and mouth (not nec- essarily in this order) have been de- termined to be important for perceiv- ing and remembering faces [Shepherd et al. 1981]. Several studies have shown that the nose plays an insignificant role; this may be due to the fact that al- most all of these studies have been done using frontal images. In face recogni- tion using profiles (which may be im- portant in mugshot matching applica- tions, where profiles can be extracted from side views), a distinctive nose shape could be more important than the eyes or mouth [Bruce 1988]. Another outcome of some studies is that both external and internal features are im- portant in the recognition of previ- ously presented but otherwise unfamil- iar faces, but internal features are more dominant in the recognition of familiar faces. It has also been found that the upper part of the face is more useful for face recognition than the lower part [Shepherd et al. 1981]. The role of aes- thetic attributes such as beauty, attrac- tiveness, and/or pleasantness has also been studied, with the conclusion that ACM Computing Surveys, Vol. 35, No. 4, December 2003.
Face Recognition: A Literature Survey 405 the more attractive the faces are, the better is their recognition rate; the least attractive faces come next, followed by the midrange faces, in terms of ease of being recognized. —Caricatures [Brennan 1985; Bruce 1988; Perkins 1975]: A caricature can be for- mally defined [Perkins 1975] as “a sym- bol that exaggerates measurements rel- ative to any measure which varies from one person to another.” Thus the length of a nose is a measure that varies from person to person, and could be useful as a symbol in caricaturing someone, but not the number of ears. A stan- dard caricature algorithm [Brennan 1985] can be applied to different qual- ities of image data (line drawings and photographs). Caricatures of line draw- ings do not contain as much information as photographs, but they manage to cap- ture the important characteristics of a face; experiments based on nonordinary faces comparing the usefulness of line- drawing caricatures and unexaggerated line drawings decidedly favor the former [Bruce 1988]. —Distinctiveness [Bruce et al. 1994]: Stud- ies show that distinctive faces are bet- ter retained in memory and are rec- ognized better and faster than typical faces. However, if a decision has to be made as to whether an object is a face or not, it takes longer to recognize an atypical face than a typical face. This may be explained by different mecha- nisms being used for detection and for identification. —The role of spatial frequency analysis [Ginsburg 1978; Harmon 1973; Sergent 1986]: Earlier studies [Ginsburg 1978; Harmon 1973] concluded that informa- tion in low spatial frequency bands plays a dominant role in face recog- nition. Recent studies [Sergent 1986] have shown that, depending on the spe- cific recognition task, the low, band- pass and high-frequency components may play different roles. For example gender classification can be successfully accomplished using low-frequency com- ponents only, while identification re- ACM Computing Surveys, Vol. 35, No. 4, December 2003. quires the use of high-frequency com- ponents [Sergent 1986]. Low-frequency components contribute to global de- scription, while high-frequency compo- nents contribute to the finer details needed in identification. —Viewpoint-invariant recognition? [Bie- derman 1987; Hill et al. 1997; Tarr and Bulthoff 1995]: Much work in vi- sual object recognition (e.g. [Biederman 1987]) has been cast within a theo- retical framework introduced in [Marr 1982] in which different views of ob- jects are analyzed in a way which allows access to (largely) viewpoint- invariant descriptions. Recently, there has been some debate about whether ob- ject recognition is viewpoint-invariant or not [Tarr and Bulthoff 1995]. Some experiments suggest that memory for faces is highly viewpoint-dependent. Generalization even from one profile viewpoint to another is poor, though generalization from one three-quarter view to the other is very good [Hill et al. 1997]. —Effect of lighting change [Bruce et al. 1998; Hill and Bruce 1996; Johnston et al. 1992]: It has long been informally observed that photographic negatives of faces are difficult to recognize. How- ever, relatively little work has explored why it is so difficult to recognize nega- tive images of faces. In [Johnston et al. 1992], experiments were conducted to explore whether difficulties with nega- tive images and inverted images of faces arise because each of these manipula- tions reverses the apparent direction of lighting, rendering a top-lit image of a face apparently lit from below. It was demonstrated in [Johnston et al. 1992] that bottom lighting does indeed make it harder to identity familiar faces. In [Hill and Bruce 1996], the importance of top lighting for face recognition was demon- strated using a different task: match- ing surface images of faces to determine whether they were identical. —Movement and face recognition [O’Toole et al. 2002; Bruce et al. 1998; Knight and Johnston 1997]: A recent study [Knight
406 Zhao et al. and Johnston 1997] showed that fa- mous faces are easier to recognize when shown in moving sequences than in still photographs. This observation has been extended to show that movement helps in the recognition of familiar faces shown under a range of different types of degradations—negated, inverted, or thresholded [Bruce et al. 1998]. Even more interesting is the observation that there seems to be a benefit due to movement even if the informa- tion content is equated in the mov- ing and static comparison conditions. However, experiments with unfamiliar faces suggest no additional benefit from viewing animated rather than static sequences. —Facial expressions [Bruce 1988]: Based on neurophysiological studies, it seems that analysis of facial expressions is ac- complished in parallel to face recogni- tion. Some prosopagnosic patients, who have difficulties in identifying famil- iar faces, nevertheless seem to recog- nize expressions due to emotions. Pa- tients who suffer from “organic brain syndrome” suffer from poor expression analysis but perform face recognition quite well.4 Similarly, separation of face recognition and “focused visual process- ing” tasks (e.g., looking for someone with a thick mustache) have been claimed. 3. FACE RECOGNITION FROM STILL IMAGES As illustrated in Figure 1, the prob- lem of automatic face recognition involves three key steps/subtasks: (1) detection and rough normalization of faces, (2) feature extraction and accurate normalization of faces, (3) identification and/or verification. Sometimes, different subtasks are not to- tally separated. For example, the facial features (eyes, nose, mouth) used for face recognition are often used in face detec- tion. Face detection and feature extraction can be achieved simultaneously, as indi- 4From a machine recognition point of view, dramatic facial expressions may affect face recognition perfor- mance if only one photograph is available. cated in Figure 1. Depending on the nature of the application, for example, the sizes of the training and testing databases, clutter and variability of the background, noise, occlusion, and speed requirements, some of the subtasks can be very challenging. Though fully automatic face recognition systems must perform all three subtasks, research on each subtask is critical. This is not only because the techniques used for the individual subtasks need to be im- proved, but also because they are critical in many different applications (Figure 1). For example, face detection is needed to initialize face tracking, and extraction of facial features is needed for recognizing human emotion, which is in turn essential in human-computer interaction (HCI) sys- tems. Isolating the subtasks makes it eas- ier to assess and advance the state of the art of the component techniques. Earlier face detection techniques could only han- dle single or a few well-separated frontal faces in images with simple backgrounds, while state-of-the-art algorithms can de- tect faces and their poses in cluttered backgrounds [Gu et al. 2001; Heisele et al. 2001; Schneiderman and Kanade 2000; Vi- ola and Jones 2001]. Extensive research on the subtasks has been carried out and rel- evant surveys have appeared on, for exam- ple, the subtask of face detection [Hjelmas and Low 2001; Yang et al. 2002]. In this section we survey the state of the art of face recognition in the engineering literature. For the sake of completeness, in Section 3.1 we provide a highlighted summary of research on face segmenta- tion/detection and feature extraction. Sec- tion 3.2 contains detailed reviews of recent work on intensity image-based face recog- nition and categorizes methods of recog- nition from intensity images. Section 3.3 summarizes the status of face recognition and discusses open research issues. 3.1. Key Steps Prior to Recognition: Face Detection and Feature Extraction The first step in any automatic face recognition systems is the detection of faces in images. Here we only provide a summary on this topic and highlight a few ACM Computing Surveys, Vol. 35, No. 4, December 2003.
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