OPERATION GUIDE
Search based on
Search based on
what you want to do
what you want to do
MAKE A COPY
PRINT A DOCUMENT
SEND A FAX
SCAN AN IMAGE /
SEND AN INTERNET FAX
SAVE A JOB AND
REUSE IT LATER
Search using the
Search using the
table of contents
table of contents
BEFORE USING THE MACHINE
COPIER
PRINTER
FACSIMILE
SCANNER / INTERNET FAX
DOCUMENT FILING
SYSTEM SETTINGS
TROUBLESHOOTING
About Operation Guide
mxc401_us_saf.book -1 ページ 2008年10月15日 水曜日 午前11時52分
MODEL:
MX-C311
MX-C401
DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM
Maintenance & Safety Guide
Maintenance & Safety Guide
Maintenance & Safety Guide
Please read first
Please read this guide first to ensure safe
use of the machine.
Before installing this product, be sure to
read the "TO ENSURE SAFE USE OF THE
MACHINE" and "INSTALLATION
REQUIREMENTS" sections.
-
M
X
C
3
1
1
M
X
C
4
0
1
-
/
M
a
n
i
t
e
n
a
n
c
e
&
S
a
e
f
t
y
G
u
d
e
i
D IN CHINA
K
KS1
E4106FCZ1
Keep this manual close at hand
for reference whenever needed.
TO ENSURE SAFE USE
OF THE MACHINE
INSTALLATION
REQUIREMENTS
SUPPLIES
REPLACING SUPPLIES AND
MAINTENANCE
SPECIFICATIONS
TO THE ADMINISTRATOR
OF THE MACHINE
mxc401_us_saf.book 0 ページ 2008年10月15日 水曜日 午前11時52分
Each instruction also covers the optional units used with these products.
Caution!
For complete electrical disconnection, pull out the main plug.
The socket-outlet shall be installed near the equipment and shall be easily accessible.
To reduce the risk of fire, use only UL-Listed No.26 AWG or larger telecommunication
line cord.
FAX interface cable and Line cable:
These special accessories must be used with the device.
FOR YOUR RECORDS ...
To protect against loss or theft, record and retain for reference the machine's serial
number located at the lower left corner of the left side of the machine.
Model Number
Serial Number
Date of Purchase
Place of Purchase
Authorized Sharp Printer
Service Department Number
Notice for Users in U.S.A.
EMC (this machine and peripheral devices)
WARNING:
FCC Regulations state that any unauthorized changes or modifications to this
equipment not expressly approved by the manufacturer could void the user's authority
to operate this equipment.
Shielded interface cables must be used with this equipment to maintain compliance
with EMC regulations.
NOTE:
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
This machine contains the software having modules developed by Independent JPEG
Group.
This product includes Adobe® Flash® technology of Adobe Systems Incorporated.
Copyright© 1995-2007 Adobe Macromedia Software LLC. All rights reserved.
mxc401_us_saf.book 1 ページ 2008年10月15日 水曜日 午前11時52分
Contents
TO ENSURE SAFE USE OF THE
MACHINE . . . . . . . . . . . . . . . . . . 3
Cautions . . . . . . . . . . . . . . . . . . . 3
Warnings . . . . . . . . . . . . . . . . . . 4
Laser information . . . . . . . . . . . . 6
INSTALLATION REQUIREMENTS . . . 7
SUPPLIES. . . . . . . . . . . . . . . . . . 9
Storage of supplies. . . . . . . . . . . 9
Supply of spare parts and
consumables . . . . . . . . . . . . . . . 9
REPLACING SUPPLIES AND
MAINTENANCE . . . . . . . . . . . . 10
Replacing the toner
cartridges . . . . . . . . . . . . . . . . . 10
Replacing the toner collection
container. . . . . . . . . . . . . . . . . . 15
Replacing the developer cartridge /
drum cartridge. . . . . . . . . . . . . . . . . 18
Replacing the developer cartridge . . 18
Replacing the drum cartridge . . 26
Replacing the staple cartridge
in the finisher . . . . . . . . . . . . . . 28
Regular maintenance . . . . . . . . 31
Cleaning the document glass and
automatic document feeder. . . . . 31
Cleaning the main charger of the
photoconductive drum . . . . . . . 32
Cleaning the bypass tray
rollers . . . . . . . . . . . . . . . . . . . . 37
Cleaning the automatic
document feeder rollers . . . . . . 40
Cleaning the laser unit . . . . . . . 43
Cleaning the PT charger of the
primary transfer belt unit. . . . . . 50
SPECIFICATIONS . . . . . . . . . . 53
Machine specifications / copier
specifications . . . . . . . . . . . . . . 53
Continuous copying speeds . . . 57
Ambient environment . . . . . . . . 57
Acoustic noise emission
(measurement according to
ISO7779) . . . . . . . . . . . . . . . . . 58
Automatic document feeder
specifications . . . . . . . . . . . . . . 59
Business card feeder
specifications . . . . . . . . . . . . . . 60
500-sheet paper feed unit
specifications . . . . . . . . . . . . . . 61
Finisher specifications . . . . . . . 62
Printer specifications . . . . . . . . 64
Network scanner / Internet Fax
specifications . . . . . . . . . . . . . . 65
Pull scan function (TWAIN)
specifications . . . . . . . . . . . . . . 66
Facsimile specifications . . . . . . 67
TO THE ADMINISTRATOR OF
THE MACHINE . . . . . . . . . . . . . 70
Factory default passwords . . . . 70
Forwarding all transmitted and
received data to the administrator
(document administration function). . 70
For the users of the fax function . . .71
Trademark acknowledgments . . . 75
1
mxc401_us_saf.book 2 ページ 2008年10月15日 水曜日 午前11時52分
Note:
Considerable care has been taken in preparing this manual. If you have any
comments or concerns about the manual, please contact your dealer or nearest
SHARP Service Department.
This product has undergone strict quality control and inspection procedures. In the
unlikely event that a defect or other problem is discovered, please contact your
dealer or nearest SHARP Service Department.
Aside from instances provided for by law, SHARP is not responsible for failures
occurring during the use of the product or its options, or failures due to incorrect
operation of the product and its options, or other failures, or for any damage that
occurs due to use of the product.
Products that have earned the ENERGY STAR® are designed to
protect the environment through superior energy efficiency.
The Environmental Choice Program guidelines are applied to the
products only in Canada. The products that meet the
Environmental Choice Program guidelines carry the logo shown
to the left. The products without the logo may not meet the
Environmental Choice Program guidelines.
Warranty
While every effort has been made to make this document as accurate and helpful as
possible, SHARP Corporation makes no warranty of any kind with regard to its content.
All information included herein is subject to change without notice. SHARP is not
responsible for any loss or damages, direct or indirect, arising from or related to the use
of this operation manual.
©Copyright SHARP Corporation 2008. All rights reserved. Reproduction, adaptation or
translation without prior written permission is prohibited, except as allowed under
copyright laws.
2
mxc401_us_saf.book 3 ページ 2008年10月15日 水曜日 午前11時52分
TO ENSURE SAFE USE OF THE MACHINE
Cautions
Do not make any modifications to this machine. Doing so may result in
personal injury or damage to the machine.
Do not make copies of anything which is prohibited from copying by law. The
following items are normally prohibited from printing by national law. Other
items may be prohibited by local law.
● Money ● Stamps ● Bonds ● Stocks
● Bank drafts ● Checks ● Passports ● Driver's licenses
Do not use a flammable spray to clean the machine. If gas from the spray
comes in contact with hot electrical components or the fusing unit inside the
machine, fire or electrical shock may result.
Do not place a vessel that contains water or other liquid on the machine. Do
not place metal objects on the machine that may fall into the machine.
In the event that a metal object falls or liquid spills into the machine, first turn
off the machine's main power switch and then unplug the power cord.
If a thunderstorm begins, turn off the machine's main power switch and
unplug the power cord in order to prevent electrical shock and fire due to a
lightning strike.
If you find that condensation has formed on the surface of the machine or the
display, open the right cover and check for condensation inside the machine.
If condensation has formed inside the machine, turn off the main power.
Turning on the main power when condensation has formed inside the
machine may cause a failure. Leave the right cover open until the
condensation evaporates naturally.
To keep foreign matter from getting on the primary transfer belt unit or
secondary transfer roller unit while the right cover is open, place a cover over
the opening.
Do not plug in or unplug the power cord with a wet hand.
3
mxc401_us_saf.book 4 ページ 2008年10月15日 水曜日 午前11時52分
TO ENSURE SAFE USE OF THE MACHINE
Warnings
When turning off the power, be sure to press the [POWER] key on the
operation panel, then wait 20 seconds and switch off the main power switch.
In the event that the main power is suddenly interrupted due to a power failure
or other reason, turn the machine power back on and then turn it off in the
correct order.
If the machine is left for a long time with the main power having been turned
off prior to the [POWER] key, abnormal noises, degraded image quality, and
other problems may result.
Do not touch the transfer belt and the transfer roller. Scratches or smudges on
the transfer belt or the transfer roller will cause dirty prints.
The fusing unit is extremely hot. Exercise care in
this area.
Do not look directly at the light source. Doing so
may damage your eyes.
The machine is heavy. To prevent injury when
moving the machine, it is recommended that it be
moved by four or more persons.
Do not throw toner, a toner container (toner
cartridge), or a toner collection container into a
fire. Toner may fly and cause burns.
Store toner, toner containers (toner cartridges),
and toner collection containers out of the reach of
children.
Do not place the machine on a wobbly, slanted,
or unstable surface. Install the machine only on a
surface that can withstand the weight of the
machine.
Fusing unit
When unplugging the power cord, do not grasp and pull on the cord.
4
mxc401_us_saf.book 5 ページ 2008年10月15日 水曜日 午前11時52分
TO ENSURE SAFE USE OF THE MACHINE
The machine includes the document filing function, which stores document image data
on the machine's hard drive. Stored documents can be called up and printed or
transmitted as needed. If a hard drive failure occurs, it will no longer be possible to call
up the stored document data. To prevent the loss of important documents in the
unlikely event of a hard drive failure, keep the originals of important documents or store
the original data elsewhere.
With the exception of instances provided for by law, Sharp Corporation bears no
responsibility for any damages or loss due to the loss of stored document data.
"BATTERY DISPOSAL"
THIS PRODUCT CONTAINS A LITHIUM PRIMARY MEMORY BACK-UP BATTERY
THAT MUST BE DISPOSED OF PROPERLY. PLEASE CONTACT YOUR LOCAL
SHARP DEALER OR AUTHORIZED SERVICE REPRESENTATIVE FOR
ASSISTANCE IN DISPOSING OF THIS BATTERY.
This product utilizes a CR coin Lithium battery which contains a Perchlorate material.
Special handling for this material may apply, California residents, See
www.dtsc.ca.gov/hazardouswaste/perchlorate/
Others, consult local environmental officers.
This product utilizes tin-lead solder, and fluorescent lamp containing a small amount of
mercury. Disposal of these materials may be regulated due to environmental
consideration. For disposal or recycling information, please contact your local
authorities, the Electronics Industries Alliance: www.eiae.org, the lamp recycling
organization: www.lamprecycle.org or Sharp at 1-800-BE-SHARP.
(For U.S.A. Only)
For North America
Non LPS
Do not connect to devices other than
specified peripheral devices of our company.
5