USER
 GUIDE
 XP3.20 QUEST
     English
Copyright © 2009 Sonim Technologies, Inc. 
SONIM, Sonim Xperience, Sonim Xtend and the Sonim 
logo are trademarks of Sonim Technologies, Inc. Other 
company and product names may be trademarks or 
registered trade- marks of the respective owners with 
whom they are associated. 
Disposal of old electrical & electronic equipment
The symbol of the crossed-out wheeled 
bin indicates that within the countries 
in the European Union, this product, 
and any enhancements marked with 
this symbol, can not be disposed as 
unsorted waste but must be taken to 
separate collection at their end- of-life. 
Disposal of battery
Please check local regulations for 
disposal of batteries. The battery should 
never be placed in municipal waste. Use a 
battery disposal facility if available.
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General Information————————6
Phone Models Covered
Network Services 
Sonim Support Information 
Use the Guide Effectively
Options Commonly Used Across Menu Items
Your Safety Guidelines————————8
Battery Performance
Battery Replacement
Avoid Short Circuit
Avoid High Temperatures
Battery Disposal
Personal Medical Devices
Child Safety
Emergency Calls
SAR Information
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Getting Started————————13
Battery Usage
Inserting the Battery
Removing the Battery
Charging the Battery
Set Battery Alert
Your SIM Card
Inserting the SIM card 
Removing the SIM card
Home screen
Operations in Home Screen
Basic Settings
Keypad Functions
Your XP3.20 Phone————————25
Your XP3.20 Phone
Main Menu
Main Menu icons
Home Screen Indicators
Key Operations Without Your SIM Card
Phone Settings————————29
Phone Settings
General Settings
Display Settings
Sounds Settings
Connectivity Settings
Calls————————34
Calls
Dial a Number
Dial an International Number
Dial a Number via Contacts
Dial a Number Via the Calls List 
Managing Call List
Fixed Number Dialing
Speed Dial
Receive a call
Any Key Answer
Call Forwarding
Call Barring
Call Waiting
Auto Redial
Auto Answer
Filter Calls
Add to Black list
Other Call Settings
Review Call Cost Information
Recording a Call
Managing Contacts————————39
Managing Contacts
Add a New Contact
Dialing a Number From Contacts
Sending a Message From Contacts
Add a New Contact in Group
Group Settings
Special Numbers
Default Contact List
Default Contact Location
Sending Contact
Delete Contacts
Copy or Move Numbers to Other Lists
Adding a Contact to Blacklist
Adding a Contact to Whitelist
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Searching Contacts
Messages————————42
Messages
Advanced Settings
Text Input Mode
Write Messages
Send a Message Via Contacts
Call Or Save a Number Embedded in a Received 
Message
Manage your Messages
Inbox
Outbox
Draft Messages
Sent Messages
Predefined Messages
View SMS Memory
Voice mail
SIM Card Menu
Hardcoded Shortcuts————————46
 Hardcoded shortcuts
WAP Browser————————47
WAP Browser
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Opera Mini————————48
Opera Mini
Configuration of APN (Access Point Name) for Opera 
Mini
Configuration of Opera Mini as Key Shortcut
Java————————49
Java
Installing Pre-bundled Java Applications
Java Help
Installing Java Application from SD Card
Installing Java Application from WAP
Tools————————50
Tools
Alarm
Bluetooth
Calendar
Calculator
Voice recorder
Audio Playback
Stopwatch
Unit Converter
Countdown Timer
GPS
USB function
FM Radio————————56
FM Radio
Camera————————57
Camera
Camera Options
Flashlight————————58
Flashlight
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Micro SD Card————————59
Micro SD (secure digital) Card
Inserting Micro SD Card Into the Phone
Managing Your Files————————60
Managing Your Files
Wired Headset————————61
Wired Headset
During Calls
End User License Agreement————————62
Unconditional 3 year Guarantee
Our Guarantee
What We Will Do
Phone Care
Conditions
FCC————————65
FCC Statement
Declaration of Conformity————————66
Declaration of Conformity 
Index————————67
UNCONDITIONAL
3 YEAR GUARANTEE
5
Congratulations on the purchase of a Sonim XP3.20™ 
mobile phone. This phone is a GSM/GPRS/EDGE enabled 
handset with tri-band capabilities and has an intuitive, 
feature-rich user interface, which allows you to make the 
best use of the offered functions.
Phone Models Covered
This user guide covers two Sonim XP3.20™ phone 
models: XP3.20-E and XP3.20-A. These two models 
contain an identical scope of features and differ only in the 
supported set of radio frequencies: 
Sonim XP3.20-E Quest (GSM 900/1800/1900 MHz)
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Sonim XP3.20-A Quest (GSM 850/1800/1900 MHz)
The model name can be read on the phone label under 
the battery. In this User Guide, both models are referred 
to as XP3.20, except for the few places where information 
corresponding to a specific model (that is, XP3.20-A or 
XP3.20-E) can be found.
Network Services 
These are additional services that you can avail through 
your network service provider. To make the best of these 
services, you must subscribe to them through your service 
provider and obtain instructions for their use from your 
service provider. 
Sonim Support Information 
For additional product and support information,  
visit www.sonimtech.com.
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Use the Guide Effectively
Acquaint yourself with the terminology and symbols used 
in the guide to help you use your phone effectively.
PRESS
SELECT
Means to press and release a 
key immediately. For example, 
Press 2 means that you press 
the key on the keypad that is 
labelled with the numeral 2 
and the alphabets “ABC”.
Means to either press the 
Left or Right Selection Key to 
apply the command indicated 
at the bottom of the screen. 
The Center navigation key 
can also be used to select 
options. For example, if this 
guide says Select Menu 
> Messages > Create 
message, you must press the 
Left Selection Key to select 
Menu, scroll to Messages 
and press the Left Selection 
Key, scroll to Create message 
and press the Left Selection 
Key. To return to the previous 
screen, press the Right 
Selection Key.
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Options Commonly Used Across Menu Items
The following are common actions used across various 
menu items:
EXIT
CLEAR
OK
Displays the previous 
screen. Use the Right 
Selection key to perform 
this function.
Deletes data character by 
character. Use the Right 
selection key to perform 
this function.
Confirms an action. Use 
the Left Selection Key or 
the Menu key to perform 
this function.
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PRESS & HOLD
MENU OPTIONS
SELECT MENU
A MENU ITEM SUFFIXED 
WITH THREE DOTS (…)
Means to press and 
hold a key for 2 seconds 
before releasing the key. 
This action is typically 
used when trying to 
switch on/off the phone or 
when using shortkeys to 
access specific functions. 
For example: press 
and hold 1 to access 
voicemail.
These options are 
displayed at the bottom 
of the screen. The 
selection keys are used to 
accomplish the indicated 
option.
Means to press the Left 
Selection Key to select 
the Menu option or press 
the Menu key (centre) for 
the same result.
Means more options are 
available but only one has 
been mentioned in the 
guide.
Signifies a Note.
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Please read and understand the following safety guidelines before you use the phone. These guidelines provide details 
to enable you to operate your phone safely and conform to any legal requirements regarding the use of cellular phones.
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Do not to use the phone at a refuelling point. Observe restrictions when using radio equipment at fuel 
depots, chemical plants or where blasting operations are in progress.
Electrical interference may obstruct the use of your phone. Observe restrictions in hospitals and near 
medical equipment.
Switch off your cellular phone when in an aircraft. Wireless phones can cause interference or danger 
to an aircraft. In an aircraft, the phone can be used in flight mode.
Do not expose the battery to high temperatures (in excess of 60°C).
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Adhere to road safety laws. Do not hold/use a phone while you are driving; find a safe place to stop 
first. Do not speak into a hands-free microphone while you are driving.
Avoid using the phone in close proximity to personal medical devices,  
such as pacemakers and hearing aids. 
Use only Sonim XP3.20 approved charging equipment to charge your phone and avoid damage to 
your phone.
The symbol of the crossed-out wheeled bin indicates that within the countries in the European Union, 
this product, and any enhancements marked with this symbol, can not be disposed as unsorted 
waste but must be taken to separate collection at their end-of-life.